Our Vision
Our Mission
To care for our clients like we would our own family.
We support you to make more informed choices about your care suited your individualised needs.
We are committed to providing safe and high-quality care which is:
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Transparent
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Communicative
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Respectful
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Inclusive
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Diverse
Our Purpose
We want to care for you in your way.
We acknowledge every individual is different and we want to provide care which respects your diverse needs, supports you to reach your goals, and allows you to remain safely and independent in your community for as long as possible.
Our Values
1. Integrity
We are honest and transparent with our stakeholders.
We do what is right, not what is easy.
We are reliable and trustworthy.
We demonstrate ethical leadership.
2. Accountability
We are responsible for our own actions.
We obtain all Information which is current and accurate.
We foster a people-oriented culture.
We set measurable and time-specific goals.
3. Respect
We actively listen and honour consumer choice.
We believe everyone deserves the best quality of life.
We recognise and promote your Independence.
We are professional, kind and acknowledge differences.
4. Collaboration
We partner with you for assessment and planning.
We work as a team to achieve the innovative outcomes.
We encourage consumer feedback so we can foster improvement.
We communicate proactively, clearly and in a way which you will understand.
5. Cultural and Linguistic diversity (CALD)
We are committed to providing culturally safe care.
We are proud of our diverse workforce.
We communicate in a way in which you understand.
We promote cultural harmony.